Privacy Policy

1.Information We Collect

Rene’s Glow Luxe collects the personal information you provide directly to us, including your name, phone number, email address, preferred services, appointment dates, and any additional notes you include in booking requests. We may also collect basic usage data about how you interact with our website, as described in our cookie preference banner.

2.How We Use Your Information

We use your information to process and confirm bookings, communicate with you regarding appointments, improve our services, and send occasional updates about promotions or special events. We do not sell or rent your personal information to third parties.

3.Data Sharing

We may share your information with trusted service providers who assist in operating our website or processing bookings (such as WhatsApp). All third-party processors are bound to handle your data with appropriate security and confidentiality.

4.Data Retention

We retain your booking information for as long as necessary to fulfill the purposes outlined in this policy, including for accounting, legal, and operational purposes. Your data is stored securely and protected against unauthorised access.

5.Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You may also opt out of receiving communications from us. To exercise any of these rights, please contact us through the methods provided below.

6.Cookies and Tracking

Our website uses a cookie consent banner that remembers your choice. With your consent we use lightweight, first-party analytics to understand how visitors use our website, aggregated in a manner that does not identify you personally. You can change or withdraw your preference at any time by clearing your browser’s site data for this website.

You can also control cookies through your browser settings. Blocking cookies may affect some features of the site.

7.Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8.Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. You are encouraged to review this Privacy Policy periodically.

9.Contact Us

If you have any questions about this Privacy Policy, please contact Rene's Glow Luxe at info@renesglowluxe.com, by phone at 055 381 2830, or via WhatsApp at +233 55 381 2830. We are located opposite the police station in Taifa, Ghana.